Conditions

Last updated 1 December 2025. We may update these Terms and Conditions at any time. Continued use of this website indicates acceptance of these Terms and Conditions. We are required to comply with the NZ Privacy Act, NZ Fair Trading Act and the NZ Consumer Guarantees Act.

Risk and Title

Goods are provided at our risk until delivered to the address provided. At this time, the title and risk transfer to you, the customer.

Use of this Website

By accessing or placing an order on this website, you agree to our Terms & Conditions. You may not:

• Download, copy, reproduce, distribute, modify, transmit, or otherwise use any content from this Website for public or commercial purposes, without the written permission of Friendlypak.
• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to the website or its systems.

Intellectual Property

Friendlypak is the trading name of Friendlypak NZ Limited. The Copyright and other intellectual property rights and the material contained in this website are protected. All content, images, branding, logos, text, and product descriptions are the property of Friendlypak NZ Limited. You may not copy, reproduce, or use any content without written permission.

Disclaimer

The opinions or comments expressed on this website are not necessarily those of Friendlypak NZ Ltd or those associated with Friendlypak NZ Ltd. Friendlypak NZ Ltd and related third parties make no representation or warranties, either expressed or implied, as to the accuracy of the information on this website, or its fitness for any purpose whatsoever. In no event will Friendlypak NZ Limited be liable for any direct, indirect, incidental, or consequential damages arising out of the use of the information held on this website. Friendlypak NZ Limited reserves the right to change, delete or move any of the material on this website at any time without notice. Our Site may contain links to third parties and their websites. We are not responsible for their content or privacy practices.

Liability

We reserve the right to modify or cancel, or not to accept an order. For example, this may be due to stock issues or pricing errors.

Friendlypak NZ Limited are not liable for any direct, indirect, special, incidental or consequential damages or losses arising out of the use, misuse, or inability to use the products or services on this website. This includes but is not limited to the loss of data or loss of profit, or business interruption, even if Friendlypak NZ Limited was advised of the possibility of such damages.

Our terms and conditions are governed by New Zealand law.